Last updated: September 14, 2026
Have a problem, a payment issue, or found a bug? Reach out directly — this is a small, independently-run project, so you're emailing the person who actually built it, not a support queue.
If you paid for Standard or Pro but your account hasn't been upgraded, email us with:
Upgrades are normally automatic, but if a payment doesn't get matched to your account for any reason, we'll manually apply it once we can verify the transaction — usually within a day.
Credits are non-refundable once purchased (see our Terms of Service). This does not apply to a payment that succeeded but was never applied to any account due to a technical error on our end — those are corrected, not refunded, once verified.
Found something broken? Tell us what you were doing, what you expected, and what actually happened — a screenshot helps a lot. We read every report.
Feature ideas, category suggestions, or anything else — we're genuinely open to it and read everything that comes in.
We aim to respond within 24-48 hours. This is a one-person operation, so please bear with us during high-traffic periods.
In accordance with the Information Technology Act, 2000 and rules made thereunder, the Grievance Officer for APEX Versus is:
Param Jaisinghani
Ulhasnagar, Maharashtra, India
Email: param@apexversus.com